![]() ![]() To better understand how shippers and carriers can strengthen efficiencies in their supply chains, ‘Technology + Humanity’ analysed which of 13 tasks are best suited for human expertise, which functions can be optimized with technology, and which require a combination of both. “From the findings in the ‘Technology + Humanity’ study, we have come to more deeply understand the challenges shippers and carriers face today in relation to evolving technologies, which allows us to better support both parties with the knowledge, resources and insights they need to meet and exceed their business goals.” “Both technology and human expertise are needed for long-term supply chain success,” says Joel Gard, Head of Europe at Coyote Logistics. This confirms Coyote Logistics’ long-held belief that the two sides must work together to succeed in an ever-changing world. Moreover, it appears that shippers and carriers both regard 60:40 as being the ideal balance between technology and human expertise across supply chain tasks. The studies reveal that shippers and carriers come up against largely similar problems, with the biggest challenges being rising costs, increasing complexity, shortage of capacity, the need for flexibility and agility, and increased visibility across the supply chain. ![]() The report titled ‘The Evolution of Technology + Humanity: Building a supply chain for Long-Term success’ combines the results of two unique shipper and carrier surveys with Coyote Logistics’ own customer research. Half of all shippers work with more than 30 carriers at a time, so they need a good understanding of the market dynamics to organize things efficiently. The European road freight market remains extremely fragmented, which makes it a complex sector for supply chain professionals to navigate. These findings come from a recent study by Coyote Logistics, a global third-party logistics service provider (3PL), which explored the challenges facing supply chain professionals in today’s unpredictable market. Furthermore, both types of companies believe in striking the same balance between technology and human expertise in the supply chain. ![]() European shippers and carriers are facing many of the same challenges. ![]()
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