Every time we needed support or we had a question, we knew that our IBM team was only a phone call or an email away-and we really appreciated their commitment to building a solution that met our unique needs. We still periodically engage with IBM to re-norm our assessment scores, and our experience continues to be extremely positive.”īetter-informed decisions, higher-quality teaching He adds: “Working with IBM was a great experience, and overall the process went very smoothly. “Each multiple-choice question has four possible answers, which enables us to gain a good understanding of a candidate’s personality-for example, whether someone is flexible in their decision-making, responds well to criticism, and can exercise good judgement.” “One of the great aspects about the IBM Kenexa solution is the fact that there’s never one right answer to an assessment question,” comments Roberts. Today, each certified applicant who signs up for Teacher Job Network takes a short online test, powered by IBM Kenexa Employee Assessments. By aggregating applicant scores across these eight traits, we can categorize certified personnel in our talent database as A, B and C performers-offering clients deeper insight into candidates.” “These traits include motivation, willingness to learn, ability to multitask, optimism and situational judgement skills. “Our collaboration with IBM and the districts helped us to identify around 200 identifiable factors, which we narrowed down to the eight traits that were the strongest predictors of performance,” continues Roberts. Working together with a team from IBM, Region 10 developed an assessment framework that would be within the financial reach of even the smallest school districts. “IBM even took the time to reach out to our clients and ask them what kind of information would help them to identify the highest-performing applicants-something our previous provider never offered.” “In addition to the cost-effectiveness of the IBM Kenexa Employee Assessments pricing model, one of the things that impressed us most about the IBM solution was how easy it was to adapt it to our unique requirements,” Roberts recalls. Region 10 selected IBM Kenexa Employee Assessments-enabling it to use analytics-driven techniques to measure the traits, skills and cultural fit of candidates on its Teacher Job Network, and predict their job performance. To enhance our assessment service and extend its benefits to more of our clients, we looked for a cost-effective, tailored solution.”ĭeploying a cost-effective assessment solution We were also unable to customize our assessment questions, which we felt limited the accuracy of the assessment scores. “The difficulty with this approach was the cost of the assessment platform was relatively high, which meant it was out of reach for many of our clients. “In the past, we relied on an out-of-the-box assessment platform for the Teacher Job Network,” continues Roberts. School districts who sign up for the service can then search our database to find applicants with the skills they need.”įor many years, Region 10 has recognized the value of employee assessments to help school districts identify top-performing job applicants. Through a web portal, applicants from across the state and beyond can upload their qualifications. He continues: “To help our clients find the skilled personnel they need, we offer an online service called the Teacher Job Network. However, because these districts typically have limited resources, recruiting can be a tough challenge.” For these clients, cyclical external factors such as economic downturns and skills shortages mean that hiring teaching staff is often top of the agenda, particularly for specialist areas such as English as a Second Language, special education, and science, technology, engineering, and mathematics. Sandy Roberts, Teacher Job Network Application Manager, Region 10 Education Service Center, explains: “We primarily serve school districts, charter schools and many private schools across our region. For Region 10 Education Service Center-a state-mandated organization based in Richardson, Texas-the aim is to equip school districts with the resources they need to deliver outstanding education experiences. Passionate, engaging teaching can inspire kids to turn a subject they studied at school into a lifelong career. Business challenge story Helping school districts attract top talent
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